Endurance Warranty Services, New York
Posted : 2008-12-26 by
Spread falsehoods about policy and have not repaid money after cancellation
Complaint Rating : Company information : Endurance Warranty Service Long Island United states Phone : 646-423-3527
I received a letter in the mail from this company stating my extended warranty on my car was up. I called the number on the letter and told the rep Dexter that I have already purchased an extended warranty when I bought the vehicle. Dexter explain that it’d be in my best interest to cancel the warranty i prior acquired as he could offer me a fender to fender extended warranty for Four yrs for two payments of $234.50. I was under the impression that was a good deal and it might save me a lot of money so I did cancel my prior extended warranty and gave Dexter an instant payment of $234.50. About 2 and a half weeks later I received all the documents for this policy and and shock to see the policy was over $4000! It was set up to take over $200 a month from the original Visa card i made the payment with. I right away called Dexter and he was extremely unpleasant to me. He rushed me off the phone and asserted he would call me back. He never called back and i called again demanding my money back and the policy to be cancelled immediately. Dexter guaranteed me that he cancelled my policy and i would receive a repayment in 10 days. Ten days later my money was not refunded. I called Dexter again and he was awfully evil howling that I want to stop calling. I explained i just wanted my cash back and Dexter transferred me to Jeremy a consumer service rep. Jeremy said to me that my policy wasn’t cancelled!!! He revealed he would cancel it straight away and have my refund back to me in 72 hrs. 5 days later I still have not received my money back. I called again and Dexter not Jeremy will answer the telephone. Someone in client service answered and explained that she’d have Jeremy call me back. Through all of the phone calls i demanded to speak to a manager or supervisor and noone would give me the name and number of a supervisor or transfer me to someone else that may just be able to issue me an instant refund. Currently I don’t have any extended guaranty on my vehicle as i cancelled my original extended warranty due to this trick. I still have not received my refund.
Auto Insurance & Loan
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Eleventh of Oct, 2009 by kenjiM
I have same problem that they don’t refund money. I have been wating the money back about Six months. The parson who was taling care of me lately modified email address ; therefore, I need explain everything from begining and start again with somebody else.
11th of Oct, 2010 by salcollins
I found this company on the internet. Did some research everything looked great, until i started to read the bad history and reviews on this company. You are now WARNED To stay away FROM THIS COMPANY. IF You like to PUT Your cash IN THE GARBAGE THEN THEY ARE Excellent for YOU, BUT YOU IF You want to MAKE A Smart investment THAT AGAIN STAY AWAY!!! I HAVE INCLUDED A Photograph In which MAY Help you understand. This company post the bbb trustworthiness program on their site and you can push the link which may take you to their BBB page. I cant possible understand what they could have done to have their bbb approval revoked. I might doubtless feel more at ease seeing that they’ve got an “F” Rating instead of revoked accreditation. Additionally they must be complete fools to even keep the bbb reliability link on their site! How trusty are you when you cant even maintain your authentication. Please see the image and I am hoping you have learned to keep away from endurance warranty services scam. Please don’t get scammed into the endurance warranty services trick. It’s simple to fall for the endurance warranty services con but you can help yourself by doing research before purchasing the endurance warranty services trick. This way you aren’t getting conned by then endurance warrant services scam! Thanks
25th of Mar, 2011 by JSM123
22nd of Mar, 2012 by NAMENOTTAKEN
LAST OCTOBER I Asked for a QUOTE FROM THESE Folk AFTER, Talking TO THE REP, I STATED I wasn’t INTERESTED. Since that point I HAVE RECEIVED ENDLESS Telephone calls, Nineteen SO FAR, WHEN THE PHJONE RINGS THEY HANG UP WHEN ANSWERED. AFTER READING ALL THECOMPLAINTS I would say Avoid all of these Fools. A Mate Told me to MAKE A phone CALL FROM A PAY Telephone, It would COST A few bucks BUT THEY WOULD BE RETURNING, Maybe ANOTHER Nineteen Phone calls, TO A PAY Telephone. Think what THAT WOULD DO TO THEIR Computer DIALING SYSTEM IF A FEW HUNDRED Friends DID THAT FROM Across the country. WOULD SERVE THEM RIGHT. NO IS NO. STOP CALLING
Fifteenth of Apr, 2012 by Dino 22
Holy Mackeral. This gang got me 2 times. Once using the moniker National Auto Guardian and once under the name of Endurance Warranty. Thanks Google. I will be able to never Google anything again for my vehicle. I also got burned googling for a new windscreen.